![]() To transmit the report, click on this link :ĩ. Wait for the tool to finished (maybe a long time)Ĩ. If you need to change the language, click on the little house, (bottom right) and change to English Double click on the short cut ZHPDiag on your Destktop.ĥ. ![]() The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).Ĥ. (For Vista and Win 7 users, click right to ensure you execute with admin right) Double click on ZHPDiag.exe and follow the installation instructions. (Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)ģ. To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.ġ.
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