Is there any way to find out if a firmware update is likely to affect this? I have checked the firmware update history information provided on the printer's support page and there's nothing to indicate that the most recent update concerns ink management etc., but nor would I expect them to be upfront about it. I'm wary of updating the firmware in case this happens. I'd been advised by my ink retailer that firmware updates can disable refillable cartridges and affect the ability to use them in future. I raised a support ticket with Brother who advised me to apply a subsequent firmware update. Some time ago, it lost the ability to upload scanned documents to OneDrive via WebConnect, resulting in an error. I have a Brother MFC-J4625DW multi-functional inkjet printer.
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